Governance Financial Statements
Strategic Report
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Proud to work at Just During 2024 we held two colleague engagement surveys via Peakon to give our people managers access to meaningful data to support the engagement of their teams. We once again had excellent response rates, with 15,593 free text comments related to a whole range of aspects about working at Just – what we are doing well and areas for improvement. I really enjoy working at Just, I like my role and what the end result of what I do is. I believe in what we are trying to achieve together.”
At the end of 2024 we were pleased to exceed our 85% ‘Proud to work at Just’ score, achieving a brilliant 86%, based on six questions particularly relevant to our organisation. November 2024 October 2023 October 2022
90
% 90 % 85 %
Response rate
8.3 7.9 7.7 8.6 8.3 8.0
Overall engagement (out of 10)
Proud to work at Just metrics
Colleague comment November Peakon survey
Our Peakon survey provides us with an important insight into our culture at Just, and we combine this with other quantitative and qualitative insights to assess ‘how’ we do things as an organisation and the overall engagement of our people.
Some other key information includes: At 31 December 2024
Home Based/ Remote Total
Tunbridge
London Reigate 460 558
Wells Belfast
Colleagues
4 258 104 1,384
Contingent Workers 1 140 317 Our colleague headcount has grown by 17.5% over the last year supporting core business activities and new and emerging propositions. Retention has remained stable at 87%, annualised including all colleagues, fixed term contracts that have come to an end and summer placements. Retention excluding involuntary leavers and fixed term contracts is 92%. 147 29 0
Ambitious and curious As part of enabling our growth strategy, during the year we evolved our Just behaviours, co-designing with colleagues across the organisation. As well as capturing the spirit of the journey we are on, we also wanted to make sure that we have the right behaviours to provide guidance for colleagues in their day to day decision making. The introduction of ambitious and curious were extremely well received by colleagues and we held a launch event in December to bring them to life as part of the Just Way. Embedding our evolved behaviours will be a key priority for 2025 to help drive overall business success. To conclude the year, in December we were delighted that David Richardson was awarded ‘Best People-Focused CEO of the Year’ at the HR Excellence Awards. The judges praised David’s leadership style as being “personal, transparent, and forward-thinking, supported by tangible achievements.” They went on to say that “when we write in HR magazine about how leaders should role model the behaviours they want to see in their organisation – there would be few finer role models than David Richardson.”
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