Governance Financial Statements
Strategic Report
63
FOCUS AREAS
POLICIES AND STATEMENTS
SUPPORTING INFORMATION
Environmental matters • Delivering net zero targets • Managing climate-related issues • Monitoring carbon performance, metrics and targets • Responsible resource use – water, energy use and air emissions • Managing impacts on the natural environment and biodiversity
• Responsible Investment framework • Sustainability: TCFD • Procurement and outsourcing policy
Page 49 Pages 40 to 53 Page 85
Colleagues • Culture and ethics
• Group conduct and operational risk policy • Conduct and customer risk framework
Page 62 Sets out the framework of principles, standards and controls around the management of conduct and customer risk by the Group. Sets the principles which govern the management of health and safety risk. Concerns the promotion of equality of opportunity, inclusive behaviours and diversity at Just. Page 96 Sets out Just’s approach to deal with unsatisfactory performance and long-term incapacity. Sets out the standards in respect of training and competency requirements within Just. Pages 85 and 125 and www.justgroupplc.co.uk Page 85 Page 62 See above. Sets high level standards to meet to manage risks from financial crime. Sets out the Group’s approach to ensure it operates in compliance with relevant laws and regulations. Pages 81 and 103 See above. See above. Sets out rules and guidance to ensure no undue influence impacts a business decision. Sets minimum standards and provides guidance in relation to activities which may give rise to an actual or potential conflict of interest. Page 85 Pages 81 and 103
• Protecting health, safety and wellbeing • Promoting diversity, equity, inclusion and belonging • Rewards and benefits • Investing in training and career development
• Health and safety policy
• Diversity equity, inclusion and belonging policy • Board diversity, equity, inclusion and belonging policy • Capability policy
• Training and competence policy
Respect for human rights • Reinforcing an ethical business culture • Speaking up against wrongdoing • Approach to human rights and modern slavery • Supporting vulnerable customers
• Modern slavery statement • Data protection – personal information policy • Group conduct and operational risk policy • Conduct and customer risk framework • Financial crime policy
• Compliance policy
• Whistleblowing policy
Anti-bribery and anti-corruption • Prevention of bribery and corruption • Conflicts of interest • Corporate gifts and hospitality • Anti-money laundering
• Financial crime policy • Compliance policy • Gifts and hospitality procedure
• Conflicts of interest policy
• Procurement and outsourcing policy • Whistleblowing policy • Charity and community strategy • Conduct and customer risk framework • Tax strategy
Social matters • Partnership with charities and volunteering initiatives • Support local communities
Pages 58 and 85 See above. Page 85
• Support vulnerable customers • Responsible approach to tax
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