Just Annual Report and Accounts 2020

STRATEGIC REPORT

3

Financial and Operational Highlights

KEY PERFORMANCE INDICATORS

SOLVENCY II CAPITAL COVERAGE RATIO (ESTIMATED) 2 156 % 141% at 31 December 2019

UNDERLYING ORGANIC CAPITAL GENERATION/(CONSUMPTION) 1 £ 18 m £(15)m at 31 December 2019

ORGANIC CAPITAL GENERATION/ (CONSUMPTION) 1 £ 221 m £36m at 31 December 2019

RETIREMENT INCOME SALES 1

NEW BUSINESS OPERATING PROFIT 1

ADJUSTED OPERATING PROFIT BEFORE TAX 1

£ 2,145.3 m 2019: £1,918.1m, up 12%

£ 199.2 m 2019: £182.0m, up 9%

£ 239.3 m 2019: £218.6m, up 9%

MANAGEMENT EXPENSES 1

IFRS PROFIT BEFORE TAX

IFRS NET ASSETS

£ 159.3 m 2019: £169.0m, down 6%

£ 236.7 m 2019: £368.6m, down 36%

£ 2,490.4 m 2019: £2,321.0m, up 7%

AWARDED FURTHER RECOGNITION FOR OUTSTANDING SERVICE

FINANCIAL ADVISER: 5 STAR SERVICE AWARD FINANCIAL ADVISER: 4 STAR SERVICE AWARD CONFIRMIT ACE AWARDS

FINANCIAL STRENGTH AND OTHER INDICATORS

FITCH INSURER FINANCIAL STRENGTH RATING A + for Just Retirement Limited (2019: A+)

FITCH ISSUER DEFAULT RATING

A for Just Group plc (2019: A)

1 Alternative performance measure (see glossary on page 167 for definition). Underlying organic capital generation/(consumption) and organic capital generation/(consumption) are reconciled to Solvency II excess own funds on page 25. New business operating profit, management expenses and adjusted operating profit are reconciled to IFRS profit before tax on page 27 and 28. Retirement Income sales are reconciled to gross premiums written in note 6 to the consolidated financial statements on page 122. 2 Solvency II capital coverage ratio allows for a notional recalculation of transitional measures on technical provisions (“TMTP”) at 31 December 2020.

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