Just Annual Report and Accounts 2022

Just group PLC | Annual Report and accounts 2022

STRATEGIC PRIORITIES

Our growth ambitions are underpinned by our financial strength and the nearer term value generated from our defined benefit business.

We continue to grow our business sustainably to achieve our strategic ambitions. We have maintained our focus on capital whilst also strengthening our focus on transformation, customer, growth, and innovation across the Group. We are looking at more ways in which we can help people in later life during times of economic stress.

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GROW SUSTAINABLY

TRANSFORM HOW WE WORK

FOCUS Continue to build profitable and sustainable growth over the medium term to maximise opportunities available to us and build shareholder value through the operation of a sustainable capital model and proposition development. 2022 PROGRESS • Completion of the property related management actions and exposure materially reduced. We have improved financial strength and resilience. • We have the investment team, origination capabilities and controls in place to deliver £1bn+ pa of non-LTM illiquid origination to support business growth. • Our medically underwritten lifetime mortgages are now a material business segment and provide us with a competitive advantage. • Reflecting the progress made to improve the resilience of the balance sheet, we are broadly economically neutral on interest rate movements up and down.

FOCUS We have foundations in place and continue to streamline and automate our operations across the business, evolving our workplace; making it fit for the future and the customers and partners we support.

2022 PROGRESS • Completion of our key deliverables in retail digitisation and back office. • Creation of new technology capability supports further development within our process automation ambitions. • We continue to evolve operations within our business lines and functions to be able to service our customers for the future. • Our new London property supports our

sustainability ambitions and has transformed the hybrid working experience for our colleagues.

2023 FOCUS • Continue to take advantage of the multiple growth opportunities available to us whilst being capital generative and preserving economic value.

2023 FOCUS • Continuation of our transformation initiatives with a focus on enabling sufficient scalability across the Group.

PRINCIPAL RISKS AND UNCERTAINTIES

Risk outlook: 1 Political and regulatory 2 Climate and environmental, social and governance (“ESG”) 3 Cyber and technology 4 Insurance 5 Market

Ongoing risks: A Market B Credit C Insurance D Liquidity E Conduct and operational f Strategic

LINK TO ONGOING RISKS: a b c d e f

LINK TO ONGOING RISKS: a b c d e f

LINK TO RISK OUTLOOK: 1 2 3 4 5 6 7

LINK TO RISK OUTLOOK: 1 2 3 4 5 6 7

6 Liquidity 7 Strategic

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