Just Annual Report and Accounts 2019

JUST GROUP PLC Annual Report and Accounts 2019

about us

We are a specialist UK financial services group focusing on attractive segments of the UK retirement income market. The Group is a leading and established provider of retirement income products and services to individual and corporate clients

All Just Group plc regulatory announcements, shareholder information and news releases can be found on our Group website, www.justgroupplc.co.uk Cross linking Throughout this document we have linked content together in order to provide amore comprehensive report inside the Strategic Report, Governance Report and Financial Statements. These sections, taken together, comprise the Strategic Report in accordance with the UK Companies Act 2006 (Strategic Report and Directors’ Report) Regulations 2013.

Contents

Strategic Report 1 Our purpose 2 Investment case 3 Financial and operational highlights 4 At a glance 6 Chair’s Statement 8 Chief Executive Officer’s Statement 10 Market context 14 Business model 16 Strategic priorities 18 Sustainable investment strategy 20 Developing new partnering propositions 22 Relationships with stakeholders 24 Key performance indicators 26 Financial Review 34 Risk management 36 Principal risks and uncertainties 40 People and culture 44 Investing in fulfilling our purpose 46 Environment 48 Section 172 Statement 52 Non-financial information statement

Governance 54 Chair’s introduction to Governance 56 Board of Directors 60 Senior leadership 62 Governance in operation 69 Nomination Committee Report 72 Audit Committee Report 78 Group Risk and Compliance Committee Report 80 Directors’ Remuneration Report 97 Directors’ Report 101 Directors’ Responsibilities

FInancial Statements 102 Independent Auditor’s Report 111 Consolidated statement of comprehensive income 112 Consolidated statement of changes in equity 113 Consolidated statement of financial position 114 Consolidated statement of cash flows 115 Notes to the consolidated financial statements 157 Statement of changes in equity of the Company 158 Statement of financial position of the Company 159 Statement of cash flows of the Company 160 Notes to the Company financial statements 164 Additional financial information 166 Information for shareholders 168 Directors and advisers 169 Glossary 171 Abbreviations

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